Welcome to our online Support and Knowledge base system. This provides access to common problems and solutions for all our products. Use the search field on the right to locate specific answers to your questions.  

In order to better serve our schools' teachers and staff, solutions to some of the more commonly encountered problems are provided here.
Also be sure to search through our regularly updated Knowledge base for other common problems and resolutions as well as tutorials.


Having problems accessing your email through Outlook?
View instructions on how to verify your Outlook settings.

Would you like to create you own Distribution List in Microsoft Outlook?
View a tutorial on how to create a personal Distribution List within Outlook.

Configure Microsoft Outlook to automatically empty your Deleted Items folder.
View a tutorial on how to configure Outlook to automatically empty your Deleted Items folder.

Learn how to created a Spam folder and apply a rule to filter out your spam emails!
View a tutorial on how to set this up in Microsoft Outlook.

Not receiving some of your emails? Are they being misdirected as Spam?
View a tutorial on how to view and move the emails in your spam folder.